Managed IT Service
Freedom MSP
Fully-Managed, Fixed Cost IT Service.
Freedom MSP is all-inclusive IT support on a fixed budget. Experience freedom from the frustration of IT failures and the simplicity of a fully managed technology stack. Cloud services, local networks, computer workstations, user experience and more is fully supported through one IT relationship.
Unlimited Helpdesk
Full access to our IT support helpdesk by phone, email, text and chat, with remote support and onsite service included.
Full Stack Security
Comprehensive security and disaster recovery protecting your network, servers, workstations, and Microsoft 365 cloud from network intrusions, malware, ransomware, phishing attacks, hard drive failure, and more.
Hardware Replacement Warranty
Full repair & replacement warranty for covered hardware, including computers, peripherals, and network hardware. Includes replacement on obsolescence, with 3 or 5 year options.
What can Freedom MSP do for you?
Full Management
Experience the freedom of outsourced IT. Our MSP plans take care of all your IT support, deployment, security, and maintenance needs, freeing your schedule from day-to-day technology upkeep and larger upgrades.
Helpdesk
Be unburdened from IT issues! Call, email, or chat with our helpdesk to eliminate IT issues.
Network Stack
We include a full network stack, deployed and managed for you. This includes an firewall that actively scans the network for threats, network switching, and mesh WI-FI.
Disaster Recovery
Having an IT disaster recovery plan for your business is crucial. We put together a plan for your organization and deploy state of the art solutions.
Microsoft 365
Included with every plan are business or enterprise level Microsoft 365 licenses for Exchange email, Office apps, SharePoint, and much more.
Security
Security to cover all the bases, including network, endpoint, Microsoft 365, mobile device, and end user training.
Lifecycle Management
Reliable performance, security, and scheduled upgrades before obsolescence or EoL are all part of our IT lifecycle management package.
Fixed-Cost Budget
The Freedom MSP contract is designed to give you a predictable, fixed-cost budget for your IT needs. You are in control.
Choose 3 or 5 year PC replacement cycle
Our hardware replacement warranty will replace your computers when they get old. You choose 3 or 5 year replacements.
Month-to-month contract
Service is provided on a month-to-month contract, so you’re not locked in to a multi-year agreement.
You own all the hardware
You own all of your hardware through the structure of the contract. No leased equipment.
Modular Upgrades
Freedom MSP can be customized to include PBX telephone service, laptop+dock upgrades, dual/triple monitor upgrades, performance upgrades, and more.
Strategic Planning & CTO Advisor
Stay ahead of the curve in IT with our help as your strategic planning partner and CTO advisor services.
Not ready for managed services?
Break-Fix Business IT Solutions
Freedom Pro
Freedom Pro is our subscription services plan without included management/labor billed separately:
- Remote maintenance tools
- Endpoint Antivirus & anti-malware
- 24/7 Security Operations Center
- Server & Workstation backups
- Windows & 3rd-party patch management.
Business IT Helpdesk
We provide an IT support helpdesk which you can reach by phone, email, text and chat, with remote support and onsite service available. (billed hourly outside of Freedom MSP)
Hardware Sales & Support
Need a new workstation, custom laptop & dock setup, or a server? Or hardware repair? Give us a call and we would love to help.
Install & Security Services
Physical Networks and Security are a key baseline to your digital environment
Physical Networks
We can wire your facility with fiber optic & ethernet based networks. We install WiFi, switching and routing systems.
Security Cameras
We sell and install high quality security camera systems with available AI features and active deterrence. Get situational awareness and records of what goes around you.
Building Access & Alarm
PotterVilla Alarm offers cutting edge 24/7 monitored alarm systems as well as building access control systems. Have control and immediate response to incidents in your facility.
Residential IT Services
Freedom Club
Become a client of our residential department by joining Freedom Club! You also get these benefits:
- Managed antivirus software
- Included ‘quick question’ support (up to 15 minutes)
- Remote, onsite and in-office support available
Repair desk services
Got a broken laptop screen or failed hard drive? PC running slow? Bring it in to our repair desk. Repair desk services are offered to Freedom Club customers, or with a non-member fee. Free diagnostics for members!
Hardware Sales & Support
Our Freedom Computers brand systems come with a 3-year warranty, and have great performance and reliability.
Support App Download
Quick Support App
Download the quick support app to give our technicians a code to connect
Client Installer
RMM Full Client Installer (use as instructed)
Contact us
to get a custom quote & free evaluation
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